HIGH-PERFORMANCE COMMUNICATION requires two things:

1 – A clear transfer of the concept in your mind into the mind of someone else

2 – Building energy around that concept so that the receiver acts on it

Ninety percent of communication in the workplace fails on both those scores.

And low-performance, dysfunctional workplace communication results in:

• Confused employees
• Lack of direction
• Disengagement from the organisational objectives
• Demotivation
• Decreased productivity
• High staff turnover
• Disgruntled customers

….. and the list goes on.

Communication speaker and trainer, Jonathan Payne, made his first forays into the world of communication as a newspaper journalist back in the days when most printers still use the “hot metal” presses. So he has been doing this for a long time.

He moved on, both in terms of career and technology, but through the years the art of good communication played a central role in his work.

As a professional speaker, counsellor, coach, writer, editor and business consultant,  Jonathan has amassed a wealth of practical knowledge and experience around what does and does not work in communication.

Moving from counselling to business consulting and coaching, Jonathan was amused but not surprised to find that the same communication issues which bedevil relationships, families and marriages also played themselves out in factories, offices and boardrooms.

Armed with this knowledge and experience, and convinced of the importance of high-performance through superior communication in all spheres of work and life, Jonathan set out to work with organisations to develop high-performance communication in the workplace.

Speak to him about getting communication right.

Jonathan is an accredited coach with COMENSA, an MBTI Personality Profiling Practitioner and a past president of the Durban Chapter of the Professional Speakers Association of Southern Africa. He brings this wide ranging experience to bear on issues of communication in the workplace.